Frequently Asked Questions
General - Services
- What does your service include?
- Do you include the cost of the movie license as a part of your service?
- Do you have references?
- How do I book an event?
- Are you insured?
- Do you include movie snacks?
Pricing
Policies
- What if it rains? Is there a weather guarantee?
- What is your payment policy?
- What is your cancellation policy?
Movie Licensing
- I am showing a movie in my backyard, do I need a license?
- How do I know if I will need a movie license?
- How do I get a movie license?
Technical Questions
- Do you offer screens that will work for an indoor event?
- What is the perfect time to start showing a movie outdoor?
- Do you need to drive on our lawn to setup the equipment?
- How heavy are your screens, will they damage the grass?
- How far do you travel?
What does your service include?
Our service includes the transport, setup, operation, and removal of all equipment associated with the cinema services for the event. Our technicians will handle all technical details so that you can enjoy your event. (Back)
Do you include the cost of the movie license as a part of your service?
We do not include the movie license as a part of our service; however we will work closely with you to obtain the necessary license. It is a very easy process and we’ll assist you every step of the way. (Back)
Do you have references?
Yes, our Client Services Manager can provide you with references. (Back)
How do I book an event?
A 50% non-refundable deposit is required to guarantee your date. A date is not considered finalized until the deposit is received by Sky Cinema Systems, LLC. The remaining amount is due at the start of the event, prior to setup. Please call and speak with one of our Client Services Managers for full details about booking an event. (Back)
Are you insured?
Yes, we are fully insured. Give us a call and one of our Client Services Managers can provide full details. (Back)
Do you include movie snacks?
Yes, price varies with the number of guests. Our Client Services Manager can provide you with exact details. (Back)
How
much does it cost?
There are many factors that influence price
including screen size, number of guests, and travel costs. Give us a
call at 704-271-9684 so that we can customize a quote just for you. (Back)
What is included in the cost of the service?
Our
service includes the transport, setup, operation, and removal of all
equipment associated with the cinema services for the event. Our
technicians take care of all technical details so that you can enjoy
your event. (Back)
Yes, our weather
guarantee assures you a makeup date within 1 calendar year of the
original event date. Please speak with our Client Services
Manager for full details on the Weather
Guarantee. (Back)
What is your payment policy?
A
50% non-refundable deposit is required to guarantee your date. A
date
is not considered finalized until the deposit is received by Sky Cinema
Systems, LLC. The remaining amount is due at the start of the
event,
prior to setup. (Back)
What is your cancellation
policy?
You may cancel your event at any time. Any amounts paid will be
refunded less the non-refundable 50% deposit. (Back)
How do I know if I will
need a movie license?
In
general, any movie shown in a public setting requires a license.
Our
Client Services Manager can give you full details on whether or not
your event requires a license. (Back)
How do I get a movie license?
Obtaining
a movie license is a separate process; however, we will walk you
through the entire process to ensure that you get the movie you
desire. (Back)
Absolutely! We have a variety of screen sizes. Depending on the size of the venue and the number of guests, it is likely that we have something available that will meet your needs. One of our Client Services Managers can give you details on booking a screen for an indoor event. (Back)
What is the perfect time to start showing a movie outdoor?
We generally recommend starting the movie 45 minutes after sunset. At this point in time, the screen image is at its best. If you are showing a bright film such as an animated film, you may start earlier. If however, you are showing a darker film (such as War of the Worlds), the movie should begin well after sunset. As sunset times can vary according to the time of the year, it is important to speak with one of our Client Services Managers for full details on sunset times for your date. You can also check sunset times for your city by visiting http://www.weather.com/. (Back)
Do you need to drive on our lawn to setup the equipment?
No, we do not need to drive on the lawn to setup the equipment. (Back)
How heavy are your screens, will they damage the grass?
The screens can weigh up to 300+ pounds depending on screen size. Because the weight of the screens is spread over a wide surface area, this virtually eliminates damage to the grass. If, however the screen must be left standing for an extended period (a few days), the grass may become dry due to lack of air and sunlight. (Back)
How far do you travel?
Large Events (more than 100 viewers) – We can travel anywhere in the United States. A Client Services Manager can give you more details along with a custom quote. (Back)
Backyard Cinema / Birthday Parties –
Give us a call with your exact location and we can provide you
with a custom quote. (Back)
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Backyard
Cinema  Bring
the magic of the big screen to your backyard! Birthday
Parties, Video Game Tournaments, and Block Parties. More…
Birthday
Parties  Roll out the red carpet! Outdoor
Movie Birthday Parties are fun for everyone! More..
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